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Information Technology
Mission:
The Westerly Information Technology Department will support the general government operations through the use of high quality technology and innovative solutions.
Department Description:
The Information Technology Department provides technology solutions and services utilized by general government operations. The department is responsible for hardware support, managing online services, system administration, long range technology planning, software integration, website management and management of the geographic information system.
The Westerly Information Technology Department will support the general government operations through the use of high quality technology and innovative solutions.
Department Description:
The Information Technology Department provides technology solutions and services utilized by general government operations. The department is responsible for hardware support, managing online services, system administration, long range technology planning, software integration, website management and management of the geographic information system.
2018 – 2019 Objectives
• Deploy Work order tracking and reporting for town infrastructure
• Deploy Work order tracking and reporting for town facilities
• Deploy new secure GIS service for staff to access secure information
• Deploy new financial system reporting software
• Catch basin/drainage system inventory and GIS data creation
• Improve processes for minute and agenda posting
• Deployment of time and attendance system
2017 – 2018 Completed Objectives
• Council chambers audio upgrade
• Deploy remote environment monitoring hardware for IT equipment
• Phone system upgrade for Town Hall, DPW, Water Department and Transfer Station
• Rewire town hall data network
• Implement document management solution to reduce paper
2016 – 2017 Accomplishments
• Implemented a new E-mail service
• Deployment of new town website
• Migration of all user data to new network
• Deployment of new online GIS service
• Deployment of new offsite backup service
• Town Hall security camera upgrade
• Deployment of Building E-permitting
• GIS planimetric data creation
• Fuel management system upgrade
• Completed index of all filed surveys
2015 - 2016 Accomplishments:
• Deployed IT call tracking system
• Deployed custom process automation solutions
• Upgrade of animal shelter software
• Deployed system virtualization platform
• Complete GIS long range plan
• Network hardware and security upgrade
• Deployed Beach Credit Card Solution
• Improved network communication speed
• Deploy Work order tracking and reporting for town infrastructure
• Deploy Work order tracking and reporting for town facilities
• Deploy new secure GIS service for staff to access secure information
• Deploy new financial system reporting software
• Catch basin/drainage system inventory and GIS data creation
• Improve processes for minute and agenda posting
• Deployment of time and attendance system
2017 – 2018 Completed Objectives
• Council chambers audio upgrade
• Deploy remote environment monitoring hardware for IT equipment
• Phone system upgrade for Town Hall, DPW, Water Department and Transfer Station
• Rewire town hall data network
• Implement document management solution to reduce paper
2016 – 2017 Accomplishments
• Implemented a new E-mail service
• Deployment of new town website
• Migration of all user data to new network
• Deployment of new online GIS service
• Deployment of new offsite backup service
• Town Hall security camera upgrade
• Deployment of Building E-permitting
• GIS planimetric data creation
• Fuel management system upgrade
• Completed index of all filed surveys
2015 - 2016 Accomplishments:
• Deployed IT call tracking system
• Deployed custom process automation solutions
• Upgrade of animal shelter software
• Deployed system virtualization platform
• Complete GIS long range plan
• Network hardware and security upgrade
• Deployed Beach Credit Card Solution
• Improved network communication speed