Discolored Water / Low Water Pressure

Outside Your House


  • There could be a water main break on a water main servicing your area. It may be a problem we are already working on, or it may be a problem that is just starting and we have not been notified of yet. If your notice water coming out of the ground in front of your house, or in your neighborhood, please call the water department.
  • There could be an unauthorized opening of a fire hydrant in your neighborhood.

Inside Your House


  • Check for a clogged screen on one of your faucets.
  • Check faucets to see if they are leaking.
  • Run just cold water, then run hot water. If the discoloration (and there may be associated odor also) is only with your hot water, you may have a problem with your hot water heater.

In the Spring

Every spring ( usually starting in April and running through May ) as part of our maintenance program the Westerly Water Department flushes water mains via fire hydrants throughout town . This is done Mondays thru Fridays from 6:00 PM to 11:00 Pm . All residents are urged to use caution while using their water as sometimes this can create discolored water which may stain clothing and fixtures but this condition is temporary. Water will clear when the tap is run to waste for a short period of time. An ad is run in the Westerly Sun every Sunday while we are doing this listing the streets/areas that will be worked on that week as well as the main page on the Town of Westerly web site. We thank you for your understanding and cooperation.