Discolored water or low water pressure
Outside your house:
- There could be a water main break on a water main servicing your area. It may be a problem we are already working on, or it may be a problem that is just starting and we have not been notified of yet. If your notice water coming out of the ground in front of your house, or in your neighborhood, please call the water department.
-There could be an unauthorized opening of a fire hydrant in your neighborhood.

Inside your house:
-Check for a clogged screen on one of your faucets.
-Check faucets to see if they are leaking.
-Run just cold water, then run hot water. If the discoloration (and there may be associated odor also) is only with your hot water, you may have a problem with your hot water heater.

Show All Answers

1. How are after hours, weekend and holiday emergency calls managed
2. Do I have to pay for outside water use on the Sewer bill?
3. Why do I have a high water bill
4. Discolored water or low water pressure
5. When are bills sent and how can they be paid?
6. What if there are billing questions
7. Are elderly exemptions available ?
8. What should be done prior to purchasing a house
9. What if the account is seasonal use?