Care Coordination Program

BCBSRI Care Coordination Program

Care Coordination Program - Flyer

BCBSRI offers a care coordination program, by enrolling in Care Coordination, you'll have a BCBSRI healthcare professional - a nurse, social worker, health advocate, or dietitian - who works with you and your doctor to help you follow your treatment plan and improve your health.

The Care Coordination can help if you have:

  • A serious illness such as lung disease, heart disease, or stroke.
  • A serious injury.
  • An ongoing health problem that is not under control, such as asthma or diabetes.
  • A newborn or child with a complicated medical condition.
  • Difficulties in getting the care you need because of cost, transportation, cultural, or other social issues.

10 Ways Care Coordination has helped others

  1. Saved money on prescriptions and medical supplies
  2. Learned how to take medications correctly
  3. Reduced side effects from medication
  4. Received a timely referral to a behavioral health program
  5. Stayed out of the hospital.
  6. Made a safe transition from the hospital to home.
  7. Received assistance in getting an appointment with a doctor.
  8. Learned what symptoms to report to the doctor.
  9. Started an exercise plan and received discounts on fitness memberships.
  10. Created and followed a health eating plan.

To speak to one of BCBSRI nurses about this voluntary program, please call 401-459-2273 or 1-800-637-7318 x. 2273 (TTY/TDD:711) or send an e-mail to  Care Coordination is open Monday through Friday, from 8:15 am to 4:30 PM.